Architecture & Patterns for IT Service Management, Resource Planning, and Governance

Architecture & Patterns for IT Service Management, Resource Planning, and Governance

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Machine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion .Machine generated contents note: Part I: The IT Value Chain 1.


Title:Architecture & Patterns for IT Service Management, Resource Planning, and Governance
Author: Charles T. Betz
Publisher:Elsevier - 2011
ISBN-13:

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