| Steps of Communication |
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In continuation with, An Understanding of the paradigm of Communication
Communication Process (Steps in Communication) By Dr Savio Pereira and Virag
A marriage is a relationship between a man and woman based on commitment and trust. An effective communication process has to be sustained between two persons in a committed relationship. So, in this article we shall discuss about inter-personal communication. An inter-personal communication is a cyclical model which includes feedback. The present husband-wife relationship is an unequal relationship which means that there is a mis-balance of communication channel between the two as is evident from the current palatable scenario of marriage, its decaying and decreasing age and the corresponding annual acceleration in the suicide rates of married men vis-à-vis married women
Communication is an exchange of ideas, facts and opinions by which the receiver of the message shares meaning and understanding with another. A Process is a course of action. Communication is thus a process that uses a set of media to transmit ideas, facts and feelings from one person to another. Effective communication is possible only when there is an effective bi-directional communication channel.
A good communicator must understand the receiving and understanding capabilities of the recipient and not only of the transmitting message as also their effect.
Aristotle described the communication process in “The Rhetoric” and involves the Speaker, speech, and audience.
Shannon-Weaver described the information theory of communication which involves the following steps: Information (source), transmitter, channel, receiver and destination.
David K Berlo describes the Basic process theory and identifies 9 elements of communication which includes Source, encoder, message, channel, receiver, decoder, meaning, feedback and noise. The Steps in the communication process are Ideation, Encoding, Transmission, Receiving, Decoding, Action, and Acceptance.
Elements of a Communication process (Berlo)
The Sequence of Communication of a Message is as follows:
The sender and receiver have their own contexts, perceptions, attitudes (mental makeup), beliefs, self-concept, communication skills, and knowledge (experience). It is important to use Verbal skills to clarify meanings, and Non-verbal skills to “Read” body language and face expressions.
The “communication noises” are the gaps or distortions in the message, which causes the misunderstandings which arises from a message along the channel of communication.
This noise has to be reduced by clarifying and reading using verbal and non-verbal skills. Clarification and maintaining a constant channel of communication will help reduce the ‘Conflicts’ in marriage, because of mis-communication.
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